KNOW YOUR
RIGHTS.
After a crash, many consumers don't realize they have important rights during the insurance claim process.
YOU HAVE THE RIGHT TO:
- Choose the repair shop you trust
- Receive safe and proper repairs
- Ask questions about repair decisions or denied procedures
- Review and challenge the value of your claim
- Request documentation supporting the insurer's estimate
- Be informed about parts being used on your vehicle
- Pursue a second opinion if you disagree with the insurer
- Seek appraisal or dispute resolution if your policy allows
Insurance policies and state laws can be complicated, and many consumers feel pressured to accept less than what is needed to properly repair their vehicle. Understanding your rights can help protect your safety, your investment, and your ability to make informed decisions.
HAD A CLAIM GO SIDEWAYS?
Your story helps us advocate for fair auto claims in Montana. Tell us what happened and we'll get back to you within one business day.
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